Privacy & Security

77ea Privacy Policy — Our Commitment to Protecting Your Data

Your personal information is completely safe at 77ea. Find out clearly what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026 SSL secured 256-bit encryption Published in English

1Scope & Applicability

Welcome to 77ea. We believe your privacy is a fundamental right. This Privacy Policy explains what personal information is collected when you use the 77ea platform, how it is used, and how we keep it secure.

This policy applies to the 77ea website, mobile app, and all associated services. By creating an account or using 77ea's services, you are deemed to have accepted this Privacy Policy. If you disagree with any part of it, please refrain from using our services.

This Privacy Policy has been written in plain English for your convenience. In the event of any international dispute, the English version shall prevail.

2What information we collect

77ea collects only the information necessary to provide its services. We do not collect data beyond what is needed, and nothing is collected without your consent.

Data Type Example Reason for Collection
Identity Information Name, date of birth, NID number KYC verification
Contact Information Mobile number, email address Account management
Financial information Mobile banking number, transaction history Payment Processing
Technical Information IP address, device information, browser Security Verification
Gaming Information Betting history, win/loss records Service Improvement
Location data Country & Region (not city-level) Legal compliance

77ea never stores your full bank account number, card number, or PIN.

3How information is collected

77ea collects information through various methods. We are committed to being fully transparent with you about each of them.

  • Provided Directly: Information you provide directly when registering, completing KYC forms, or contacting support.
  • Automatically Collected: Via cookies, log files, and tracking technologies while using the platform.
  • From Third Parties: Transaction confirmation data from payment gateways (bKash, Nagad, Rocket).
  • KYC verification services: From regulated third-party services for identity verification.
  • Game Provider: Information related to gaming activity may be collected from the game software.

Certain technical information is collected automatically as soon as you access the 77ea platform. This is completely normal and is done for your security.

4Purpose of Data Use

77ea uses your information only for specific, legitimate purposes. We never sell your data or use it for any unauthorized purpose.

  • Creating, managing, and securing your account.
  • Processing deposits and withdrawals, and confirming transactions.
  • Identity verification for KYC checks and fraud prevention.
  • Providing customer support and resolving complaints.
  • Meeting legal and regulatory obligations.
  • Providing personalized gaming experiences and relevant offers.
  • Maintaining the security and integrity of the platform.
  • Monitoring responsible gaming practices and providing support.

Your gaming activity is analyzed solely to recommend suitable games and offers for you — never to be sold to any marketing firm.

5Data Sharing Policy

77ea never sells your personal information to any third party. In certain circumstances, limited data may be shared where required.

  • Payment Provider: Necessary information is shared with bKash, Nagad, and Rocket to process transactions.
  • KYC services: With licensed verification services for identity verification.
  • Game Provider: Only the minimum information required to operate the games.
  • Law enforcement agencies: Where required by court order or legal obligation.
  • Regulatory Authority: For licensing and compliance reporting.

77ea never sells or transfers your data to advertisers, data brokers, or marketing companies.

6Security Measures

77ea applies the highest technical standards to protect your information. Our security infrastructure is built to meet international benchmarks.

  • All Data Transmissions Secured with 256-bit SSL/TLS encryption Secured.
  • Sensitive data is stored on servers with AES-256 encryption.
  • Two-factor authentication (2FA) is available for all accounts.
  • Regular third-party security audits are conducted.
  • Suspicious activity is automatically detected and blocked.
  • Data centers are under 24/7 security monitoring.

Your password is never stored directly — only a secure hash is kept, which cannot be used to recover your password.

7Cookie Policy

77ea uses cookies on its website to enhance your browsing experience and ensure the platform functions correctly. We use the following types of cookies.

You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect how the platform functions.

8Your data rights

As a 77ea member, you have the following rights regarding your personal information. Contact our support team to exercise any of these rights.

Right to Access The right to know what information we hold about you.
Right to Rectification The right to correct inaccurate or incomplete information.
Right to Erasure The right to request deletion of your data under certain conditions.
Right to Restrict Processing The right to request that data processing be restricted in certain circumstances.
Right to Data Portability The right to download a copy of your data.
Right to object The right to object to the use of your data for specific purposes.

Data rights requests are typically processed within 30 business days.

9Data Retention Period

77ea does not retain your information longer than necessary. Defined retention periods are in place for each category of data.

  • Account information: Up to 5 years after account closure (as required by law).
  • Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
  • KYC documents: Up to 5 years after verification.
  • Gaming Logs: 2 years for technical and dispute resolution purposes.
  • Support Contact: 2 years after last contact.
  • Cookie Data: Session cookies expire when the browser is closed; persistent cookies last up to 1 year.

10Protection of minors' data

77ea strictly does not provide services to anyone under 18. We never knowingly collect personal information from minors.

  • Age is verified at the time of registration.
  • Date of birth verification is mandatory as part of the KYC process.
  • Any account identified as belonging to a minor is closed immediately.
  • Any data identified as belonging to a minor is deleted immediately.

If you are aware that someone under the age of 18 is using an account on 77ea, please notify our support team.

11Policy Updates

77ea may update this Privacy Policy from time to time. We will notify you in advance of any significant changes.

  • For significant changes, a notice will be sent to your registered email address.
  • You will be notified via banners or pop-ups on the platform.
  • The "Last Updated" date at the top of this page will reflect any changes.
  • Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

Check this page regularly to stay up to date with the latest version of our Privacy Policy.

12Contact

For any questions, complaints, or requests to exercise your data rights regarding our Privacy Policy, please get in touch with us.

Email support

[email protected]

Live Chat

24/7 Bengali support available

Privacy requests are typically acknowledged within 72 hours and fully processed within 30 business days.

Why 77ea's Privacy Policy Can Be Trusted

Our key data protection features at a glance

Military-Grade Encryption

All your data is protected with 256-bit AES encryption — the same technology used by the world's leading banks.

256-bit SSL
Data Sales Are Strictly Prohibited

77ea never sells your personal information to advertisers or third parties. Your data exists solely to serve you.

No Data Sales
Your data, your control

View, correct, download, or delete — you have full control over your data. Submit a request at any time.

Full Control
Independent Security Audit

Independent third-party security experts regularly audit 77ea's systems to ensure your data is protected to the highest standard.

Regular Audits
Policy in Plain Bengali

77ea's Privacy Policy is written in plain language — no complex legal jargon, just a clear explanation of your rights.

In Plain Language
24/7 Privacy Support

Have questions or concerns about your privacy? Our support team is available around the clock to help you.

Always Available

Privacy Policy FAQs

Simple answers to the most frequently asked questions

No, not at all. 77ea never views or stores your mobile banking PIN or password. All payments are processed entirely through bKash, Nagad, or Rocket's own secure gateways.

Yes. NID information submitted for KYC verification is stored on encrypted servers and can only be accessed by authorized compliance team members when necessary. It is never shared with any third party.

Even after account closure, transaction records must be retained for up to 7 years under financial regulatory requirements. However, marketing data and personal preference data are deleted as soon as the account is closed.

Yes, absolutely. You can turn off promotional notifications and emails at any time from your account settings. However, important notifications related to account security and transactions cannot be disabled.

No. 77ea does not collect precise GPS location data. Only your approximate country and region are identified via IP address — this is necessary for fraud prevention and legal compliance.

Yes. If a security incident occurs that may affect your data, we are required to notify you at your registered email within 72 hours. Our Incident Response Team remains active 24/7.
Get Started Safely

Your Data Is Protected — Start Playing Now

Your data is fully protected under 77ea's strict privacy policy and top-tier security measures. Open a free account today.

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